Introduction
Welcome to Yuna: Anime Chat Roleplay ("the App", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information when you use our App:
- Account Information: Email address, username, and profile picture when you create an account.
- Authentication Data: Login credentials managed through secure authentication services (e.g., Google Sign-In, Apple Sign-In).
- Usage Data: Information about how you interact with the App, including chat history, character preferences, and session data.
Automatically Collected Information
- Device Information: Device type, operating system version, unique device identifiers.
- Log Data: IP address, access times, pages viewed, and app crash reports.
- Analytics Data: Usage patterns and interaction statistics to improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the App and its features.
- To personalize your experience, including AI-driven character interactions and roleplay sessions.
- To process in-app purchases and manage your account balance.
- To communicate with you about updates, promotions, and support.
- To detect, prevent, and address technical issues and security threats.
- To improve and optimize the App's performance and user experience.
- To comply with legal obligations and enforce our terms of service.
Data Storage & Security
We implement industry-standard security measures to protect your personal information:
- All data is transmitted using SSL/TLS encryption.
- User passwords are hashed and salted before storage.
- Access to personal data is restricted to authorized personnel only.
- We conduct regular security audits and vulnerability assessments.
⚠️ While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Third-Party Services
Our App may use third-party services that collect information. These include:
- Google Play Services / Apple App Store: For app distribution and in-app purchases.
- Firebase / Analytics: For crash reporting and usage analytics.
- AI Service Providers: For generating character responses (chat content may be processed by our AI partners).
- Payment Processors: For handling in-app purchase transactions securely.
Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.
Chat Data & AI Interactions
When you interact with AI characters in the App:
- Your chat messages are processed by our AI systems to generate responses.
- Chat history is stored to maintain conversation continuity.
- We may use anonymized chat data to improve AI response quality.
- You can delete your chat history at any time through the App settings.
💡 We do not use your personal chat data for advertising purposes. Anonymized data may be used solely for improving AI performance.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data and account.
- Data Portability: Request your data in a machine-readable format.
- Opt-Out: Opt out of marketing communications at any time.
- Restriction: Request restriction of processing of your personal data.
To exercise any of these rights, please contact us at the email provided in the Contact section.
Children's Privacy
Our App is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
Continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@yunachat.app
- Support Page: Visit our Support page